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It’s not only the German fans that are ecstatic…


We’ve got loads of happy clients and brokers too!


It’s true, our staff have been working harder than ever to ensure all our clients get to enjoy the complete Altrisk experience every time they or their broker deal with us. That is, facilitating easy-to-understand insurance solutions, paying claims promptly and providing super-efficient service that’s faster than…well, Mario Götze in the 113th minute of a World Cup final!


And they’ve been scoring tons of praise from our satisfied clients and brokers in the process. Just look at this authentic, honest and 100% unsolicited feedback we’ve received in the last few weeks:


“Ek wil net graag namens Mev. X vir julle dankie sê vir die spoed en effektiewe manier waarop hierdie eis gehanteer is. Die opbrengs is reeds in haar rekening inbetaal, en sy het ook versoek dat ek haar dank aan julle oordra. Dit was puik, en die eerste eis van al die versekeraars wat al afgehandel is. Dra asb ook ons dank oor aan die persone wat die eis hanteer het.”


If your Afrikaans is a bit rusty, this is the essence of the compliment:


I would like to thank you on behalf of Mrs. X for the speed and effective manner in which this claim was handled. The payout has already been paid into her account, and she also asked that I pass her thanks onto you. It was excellent and the first claim from all of the insurers to be completed. Please also pass our thanks onto the person who dealt with our claim.


Yes, we’re blowing our own horn just a little, but we believe we have every right to. Because although we’re an award-winning insurer renowned for having the most innovative approach to insurance and best underwriting in the business, it’s positive feedback like this that makes us feel the most proud.

Read more

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