About Altrisk

Altrisk is a specialist long-term risk product provider, offering risk products that range from death and disability benefits to critical illness and income replacement benefits.

We see the world slightly differently to our competitors, and that’s what has always set Altrisk apart – our ability to think out the box.

We started out in 1999 with the idea of offering insurance to clients who couldn’t traditionally get cover in the market place. Basically, we adopted a philosophy that would allow us to cover all those people that other insurers wouldn’t touch.

With our inherent entrepreneurial spirit, clear focus and specialisation in risk, we set out to deliver superior service, a competitive product range and the promise to make life insurance easier and simpler.

We were established with the backing of the Hollard Group and Hannover Life Re. So while clients receive a Hollard Life policy document the products and policies are assessed and administered entirely by Altrisk on behalf of Hollard Life. An important part of managing risk is making use of suitable reinsurance for which Hannover Re is our primary partner, but risks are placed with Reinsurance Group of America (RGA) and Gen Re where appropriate.

This totally unique structure provides our clients with the best of both worlds – the advantages of dealing with a focused operation combined with the backing of the Hollard Group and the security of major international reinsurers.

A conflict of interest may occur when a service provider has an interest which causes bias or appears to negatively influence the service providers duty towards their client. Altrisk is committed to providing services to its policyholders that are unbiased, fair and free of inappropriate influence. In doing so Altrisk complies with the requirements of conflicts of interest requirements under the FAIS Act and has prepared a conflict of interest management policy which can be found here.

We are in the business of paying claims and it's through our well thought out risk management, including suitable reinsurance that we are able to efficiently process and pay claims. Click here to view our claims history.

Since deciding to shake up the life insurance industry, we’ve achieved a number of industry firsts – all part of our quest to be the best risk provider in our chosen market.

These include:

  • First to regularly cover people with severe medical impairments – those who traditionally couldn’t get cover in the market place
  • First to offer new-generation life cover to people living with HIV
  • First to regularly cover people working in high-risk countries
  • First to introduce a suicide exclusion that recognises previous periods of life cover
  • First to adopt standardised critical illness definitions
  • First to do away with irrelevant general exclusions

Today we have 90 000 clients who enjoy the 21 risk products that make up our life portfolio.

Altrisk – for life.